Course Outline

Page 1 LHAP 301 - Project Management Schedule Customer Service (2 exam questions) Introduce yourself forum assignment (due end of day) Jan 5, 2026Professional Conduct plus assignment (due end of day) Jan 6, 2026Conflict Resolution plus assignment (due end of day) Jan 7, 2026 Quick Quiz - Customer Service - .5 hour Jan 8, 2026 Job Planning & Inventory Controls (8 Exam Questions) Client Interview Activity - Conduct Client Interview in class - Jan 9, 2026 Assignment - Opportunities and Constraints - Due Jan 13 2026 Base Map and Site Inventory - 4 hours Assignment - Site Inventory - Due Jan 15, 2026Costing and Billing Systems 2 hours Assignment - Work Orders - Due Jan 16 2026 Short Test - cumulative final test. 2 hours Jan 16, 2026 Monday Tuesday Wednesday Thursday Friday Week 1 Intro January 5 Professional Conduct January 6 Conflict Resolution January 7 Quiz Client Int. January 8 Client Interviews January 9 Week 2 Opps and Constraints Site Inventory January 12 Job Planning January 13 Costing and Billing systems January 14 Work Orders assignment January 15 Test January 16 Page 2 Gradesheet breakdown: Project Management in total is worth 8% of your overall mark. Assignments are 60% 3 Mini-assignments - 15% Opportunities and Constraints = 25% Site Inventory (in class) = 5% Work Order = 15% Tests 40% Quiz = 15% Test = 25% White Book Outcomes: A: Customer service 4 Hours Provide Customer Service B: Job Planning 10 Hours Plan Projects C: Inventory Controls 6 Hours Manage Inventory